Transform industrial reasoning with
Adam, the world’s first AI hardware engineer, and Eve, the first AI service technician.

Whether from design specifications and test plans to test code, or from operating manuals and Jira tickets to troubleshooting recommendations, digital robots and human experts collaborate based on a shared World Model of your data and workflows. Built on our full-stack Probabilistic AI and next-generation retrieval system.

Hardware needs
more velocity,
but without the
costly mistakes.

10x the impact of your top experts with AI for the real world.

Normal unlocks complex AI automation for risk-sensitive applications where reliable reasoning and decision-making require understanding complex logic and uncertainty, often grounded in sophisticated technical documentation and process logs.

Normal combines large multimodal models, advanced ontology extraction, and proprietary Probabilistic AI with your knowledge and behaviors to build uncertainty-aware AI into your existing processes. Our enterprise-ready platform is secure, entirely Normal-built, and can be self-hosted.

From the team that pioneered full-stack approaches to probabilistic reasoning1, next-gen RAG2, constrained generation3, … and the first thermodynamic computer4. Leading to industry feats like the first AI verification of complex memory from design specifications and simulations alone.

Deep Context
World Models structure and encode sophisticated logic—like servicing and test procedures—as an ontology over multimodal data. Process understanding across rich ground truth documents, tools, and human objectives enables surfacing valuable insights and recommendations about the real world.
Risk Consciousness
Experience confidence at every level, from test or fix recommendation to root cause to underlying documents. Normal AI partners know what they don’t know—Adam and Eve reason with uncertainty, even given conflicting information, and provide formal auditability. So they know when to proceed autonomously and when to defer.
In-Context
Collaboration
Actions and workflows do not fit in a prompt box. Digital robots seamlessly integrate into your existing workflows, reason natively across your tools, and collaborate with you in real-time, where you already work.
Skill Learning
Digital robots grow their capabilities over time to recommend and perform complex tasks in-context, learning via observation and interaction with your best human experts. Start onboarding and investing in your long-term AI thought partners.

Purpose-Built for Engineering in the Physical World

Beyond search and chatbots – transform complex, high-stakes workflows

Digital robots learn from ground truth and human input to natively reason about your products and augment the most knowledge-intensive, risk-sensitive workflows.

From developing and testing semiconductor hardware and systems which require reasoning across thousands of pages of domain-specific logic, technical diagrams, simulation and code – and even understanding the real world itself.

To servicing, debugging, and documenting complex physical products in customer operations and sales & marketing, which depend on critical input from human experts.

A reliable partner for real-world decision-making

Normal AI partners build and are built upon probabilistic World Models, which intentionally bring more inference and reliability to high-stakes industrial applications.

Digital robots such as Adam and Eve infer a World Model so that they know what is known, unknown, differentiated, and valuable – enabling them to surface confidences and explain with attribution along complex information and insight pathways driven by multiple objectives.

Our approach solves problems that are intractable via high-level enterprise ontologies – remove bottlenecks, reduce errors, and find the best answer.

Built on secure, enterprise-grade models and memory

Own your models, data, and infrastructure. We prioritize transparency and control by using open models and systems developed entirely in-house, which can be self-hosted.

Our platform is designed to ensure the performance and visibility required for your most rigorous enterprise environments.

World-Class Partnerships

Accelerate your hardware testing, design, customer operations, and more with Adam and Eve.