Privacy Policy

Last updated: April 14, 2026

1. Acceptance of Terms

Normal Computing Corp. ("Normal Computing," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at normalcomputing.com (the "Site") and use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.

2. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you interact with the Site, including:

Contact information. When you submit a form, request a demo, or sign up for our newsletter, we collect your name, email address, company name, job title, and any other information you choose to provide.
Communications. When you contact us via email or other channels, we collect the content of your messages and any attachments.
Job applications. When you apply for a position through our careers page or a third-party platform (such as Ashby), we collect information you provide in your application, including your resume, cover letter, and professional history.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

Device and browser information. IP address, browser type and version, operating system, device type, and screen resolution.
Usage data. Pages visited, time spent on pages, referring URLs, and clickstream data.
Cookies and similar technologies. We use cookies, web beacons, and similar technologies to collect information about your browsing activity. See Section 5 (Cookies and Tracking Technologies) for more detail.

Information From Third Parties

We may receive information about you from third-party services we use, such as analytics providers and marketing platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

To operate, maintain, and improve the Site
To respond to your inquiries and fulfill your requests
To send you newsletters, updates, and marketing communications that you have opted into (you may unsubscribe at any time)
To process job applications
To analyze usage trends and improve the user experience
To protect the security and integrity of the Site
To comply with legal obligations and enforce our terms

AI and automated processing. We do not use your personal information to train machine learning or artificial intelligence models. We may use automated tools to analyze aggregated, anonymized usage data for the purpose of improving the Site and our services. We do not engage in automated decision-making that produces legal or similarly significant effects concerning you.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service providers. We share information with third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and customer relationship management. These providers are contractually obligated to use your information only for the purposes of providing services to us.
Legal requirements. We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfers. If Normal Computing is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting the updated Privacy Policy on the Site.
With your consent. We may share your information for other purposes with your explicit consent.

Cookies are small text files placed on your device when you visit the Site. We use the following types of cookies:

The Site uses the following categories of third-party services that may collect or process your data:

Website hosting. The Site is hosted on Webflow, which may collect technical data as described in Webflow's privacy policy.
Forms. Contact forms and demo requests are processed through Typeform, which collects and stores the information you submit.
Analytics. We use analytics tools to understand how visitors interact with the Site. These tools may use cookies and similar technologies to collect usage data.
Job applications. Career listings and applications are managed through Ashby.

We encourage you to review the privacy policies of these third-party services to understand their data practices.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Strictly necessary cookies. Required for the Site to function properly. These cannot be disabled.
Analytics cookies. Help us understand how visitors interact with the Site by collecting usage data in aggregated or anonymized form.
Functional cookies. Remember your preferences and settings to enhance your experience.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Site.

9. International Data Transfers

10. Data Security

Specifically:

Newsletter subscriptions. We retain your email address until you unsubscribe.
Contact form submissions. We retain your information for as long as necessary to respond to your inquiry and maintain a record of our communications.
Job applications. We retain application materials for 12 months after the position is filled, unless you consent to a longer retention period for consideration for future roles. This period is consistent with U.S. Equal Employment Opportunity Commission recordkeeping requirements and UK Information Commissioner's Office guidance.
Analytics data. Aggregated and anonymized analytics data may be retained indefinitely.

11. Children's Privacy

12. Changes To This Privacy Policy

For Residents of the European Economic Area and the United Kingdom

Under the General Data Protection Regulation (GDPR) and the UK GDPR, you have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete personal data
Erase your personal data under certain circumstances
Restrict the processing of your personal data
Data portability (receive your data in a structured, machine-readable format)
Object to the processing of your personal data
Withdraw consent at any time where processing is based on consent

Our legal basis for processing personal data includes: your consent (for marketing communications), our legitimate interests (for analytics and improving the Site), the performance of a contract (for responding to inquiries), and compliance with legal obligations.

Exercising Your Rights

To exercise any of these rights, please contact us at legal@normalcomputing.com. We will respond to your request within the timeframe required by applicable law (generally within 30 days for GDPR requests and 45 days for CCPA requests).

For U.S. Residents

Depending on your state of residence, you may have certain rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Texas Data Privacy and Security Act, and similar state laws. These rights may include the right to:

Know and access the personal information we collect about you
Delete your personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information — we do not sell personal information
Opt out of targeted advertising or profiling — we do not engage in targeted advertising or profiling as defined under applicable state laws
Receive your data in a portable format
Non-discrimination for exercising your rights

California-specific disclosures. We do not sell or share personal information as defined under the CCPA/CPRA. We do not use or disclose sensitive personal information for purposes beyond what is necessary to provide our services. California residents may designate an authorized agent to submit requests on their behalf.

Universal opt-out signals. We honor Global Privacy Control (GPC) and similar universal opt-out preference signals as required by applicable state laws. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any of these rights, contact us at legal@normalcomputing.com. We will verify your identity and respond within the timeframe required by applicable law.

14. Termination

We may terminate or suspend your access to the Site immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Site ceases immediately, but the provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification shall survive.

Where we transfer personal data from the EEA or UK to countries that do not provide an adequate level of data protection, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner's Office.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, USA, without regard to conflict-of-law principles.

16. Severability

The Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at legal@normalcomputing.com.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be modified to reflect the parties' intention as closely as possible.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

17. Changes To This Privacy Policy

18. Contact Us

5. Third-Party Services

Exception: Either party may seek injunctive relief in court for intellectual property infringement or misuse of confidential information.

Dispute Resolution: Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in New York, New York, and judgment on the arbitral award may be entered in any court having jurisdiction.

Normal Computing is headquartered in the United States, with offices in London, United Kingdom. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

Your use of the Site
Your violation of these Terms
Your violation of any third-party rights
Any content you submit or transmit through the Site

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You agree to indemnify, defend, and hold harmless Normal Computing Corp. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or relating to:

6. Cookies And Tracking Technologies

Depending on your location, you may have certain rights regarding your personal information.

13. Indemnification

7. Data Retention

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: legal@normalcomputing.com

Address: Normal Computing Corp., New York, NY

For data protection inquiries specific to the UK or EEA, you may also contact our UK office in London.

If you are located in the EEA or UK and believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.